Privacy Policy

Effective Date: 17th August 2024

State of Georgia ("we," "us," or "our") is committed to protecting your privacy and ensuring that your personal information is handled in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website [www.stateofgeorgia.com.au and www.shopstateofgeorgia.com ] (the "Site") or engage in our services, including making purchases, requesting returns, and communicating with us.

What Personal Information We Collect

Personal Information: We may collect the following types of personal information directly from you or via our Site:

Identity Information: Name, date of birth.
Contact Information: Email address, phone number, billing, and shipping addresses.
Financial Information: Payment details, such as credit card information.
Transaction Information: Details of products you have purchased from us.
Technical Data: IP address, browser type, and version, time zone setting, browser plug-in types and versions, operating system, and platform.
Profile Data: Your preferences, feedback, and survey responses.
Usage Data: Information about how you use our Site, products, and services.

How We Collect Your Personal Information

We collect personal information in various ways, including:

Direct Interactions: When you fill out forms on our Site, make a purchase, or communicate with us via email or phone.
Automated Technologies: As you interact with our Site, we may automatically collect technical data about your equipment, browsing actions, and patterns.
Third Parties: We may receive personal information about you from third-party service providers (e.g., payment processors, analytics providers).

How We Use Your Personal Information

We use your personal information for purposes including but not limited to:

Order Processing: To process and fulfil your orders and manage payments.
Customer Service: To provide support, handle inquiries, and manage returns or exchanges.
Marketing: To send you promotional offers, newsletters, and information about new products or services, with your consent.
Legal Compliance: To comply with our legal obligations and resolve any disputes that may arise.
Site Improvement: To analyse usage data and improve the functionality of our Site.

Disclosure of Your Personal Information

We may disclose your personal information to:

Service Providers: Who assist us with business operations, including payment processing, shipping, data analysis, and IT services.
Legal Authorities: If required by law or to protect the rights, property, or safety of State of Georgia, our customers, or others.
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets.

We ensure that any third parties with whom we share your personal information have appropriate security measures in place to protect your information.

Security of Your Personal Information

We are committed to protecting the personal information you provide to us. We employ security measures to safeguard your personal information against loss, unauthorised access, use, modification, or disclosure. However, please note that no data transmission over the internet can be guaranteed as completely secure.

Your Rights and Choices

Access: You have the right to request access to the personal information we hold about you. You can do this by contacting us.
Correction: You can request that we correct any inaccurate or out-of-date personal information.
Deletion: You may request the deletion of your personal information, subject to legal and contractual obligations.
Marketing Communications: You can opt-out of receiving marketing communications from us at any time by following the unsubscribe link in our emails or contacting us directly.

Cookies and Tracking Technologies

Our Site uses cookies and similar tracking technologies to enhance your experience. You can control the use of cookies through your browser settings, but disabling cookies may limit your use of certain features of our Site.

International Transfers of Personal Information

As an Australian-based company, your personal information may be transferred to and stored in countries outside of Australia, including countries that may not provide the same level of data protection as Australia. By using our Site, you consent to these transfers.

Data Breaches

In the event of a data breach that is likely to result in serious harm, we will notify the Office of the Australian Information Commissioner (OAIC) and affected individuals in accordance with our obligations under the Privacy Act 1988 (Cth).

Complaints and Disputes

If you have any concerns about how we handle your personal information, please contact us using the details below. We take complaints seriously and will respond promptly to your concerns. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other legal and regulatory reasons. We will notify you of any significant changes by posting the new policy on our Site and updating the effective date.

Contact Us

If you have any questions or concerns regarding this Privacy Policy or our privacy practices, please contact us at:

Email: enquiry@stateofgeorgia.com.au
Address:
State of Georgia
26 Dougharty Rd,
Heidelberg West VIC 3081, Australia

By using our Site, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.